Accessible Shopping Experiences
Online Store Accessibility Audits
Find barriers between your customers and a completed purchase.
Accessibility Testing For The Whole Shopping Journey
An online store is more than a collection of product pages. Customers need to search or browse, choose products, understand options, update quantities, complete forms, respond to errors, and move through checkout. A barrier at any one of those points can stop the transaction.
Our online store accessibility audits focus on those connected tasks. We review representative store pages and test important journeys using keyboard and screen reader interaction alongside appropriate technical checks.
Remote Accessibility Work Across Our Service Areas
Where Ecommerce Barriers Commonly Appear
Storefronts combine content, dynamic controls, third-party components, forms, and frequent interface updates. We follow the customer journey so findings stay connected to real shopping tasks.
Product Discovery
Navigation, search, filtering, sorting, and category experiences are reviewed for understandable and operable interaction.
Product Selection
We test product information, variants, quantities, availability messages, and add-to-cart controls.
Shopping Cart
Cart updates, removal controls, totals, status messages, and focus behavior are reviewed.
Checkout
We test form fields, instructions, validation, error handling, order information, and movement between checkout stages.
Dynamic Feedback
Changes that appear visually are reviewed to determine whether assistive technology users receive useful feedback.
Online Store Audit Pricing
| Service | Estimated Cost | Average |
|---|---|---|
| Checkout-focused review | Quoted after scope review | Depends on checkout complexity |
| Core shopping journey audit | Quoted after scope review | Depends on store functionality |
| Broader ecommerce audit | Quoted after scope review | Depends on templates and integrations |
Pricing depends on storefront complexity, platforms, third-party integrations, templates, and the shopping journeys included.
Why Choose Us for Online Store Accessibility Audits?
Journey-based testing
We test connected shopping tasks rather than looking only at isolated pages.
Attention to dynamic interfaces
Ecommerce experiences change as customers make selections, so those updates need accessibility testing too.
Remediation support
We can continue from finding problems to correcting and retesting them.
Contact Us Today for a Free Estimate
Tell us which store platform and shopping journeys you want reviewed.
Free — no obligations
Our Ecommerce Audit Process
Map the shopping journey
We identify the storefront paths and transactions that matter most.
Test representative experiences
Pages and interactions are reviewed with manual, assistive technology, and technical testing.
Prioritize barriers
Findings are organized around their effect on important customer tasks.
Fix and verify
We can support remediation and retest corrected experiences.